{ project overview }
Project Overview
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About
OkoHearts is a daycare matchmaking company servicing the Greater Vancouver Area.
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Details
Empowering Vancouver parents to find better care for their children through a streamlined digital platform.
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Project Type
branding , process automation , web design
{ key achievements }
Key Achievements
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Web Design & Branding
- Created a warm, trustworthy interface that resonates with parents seeking childcare
- Implemented responsive design optimized for parents on-the-go
- Developed a cohesive visual identity reflecting care, safety, and reliability
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Process Digitization
- Transformed paper-based workflows into efficient digital systems
- Built custom parent application portals for streamlined onboarding
- Developed vendor signup systems with verification processes
- Created comprehensive automation for lead management
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Customer Engagement Solutions
- Implemented live chat functionality for immediate parent assistance
- Built intelligent follow-up systems for missed calls and inquiries
- Developed automated communication workflows to nurture leads
- Created a seamless contact experience across all touchpoints
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